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Vigilan Voice ® Podcast Series
We’d like to add your voice to our podcast series!
We see the Vigilan Voice as a dynamic means of presenting a variety of speakers on a wide range of topics important to those providing the best possible services in assisted living.
If you would like to share your thoughts and opinions on improving the quality of care provided by assisted living professionals, contact us to request an interview. Please provide your name, organization and the topic you’d like to discuss in an e-mail to Lisa MacKenzie at MacKenzie Marketing Group. This opportunity is open to all who are interested, you do not need to be a Vigilan customer to participate.
We look forward to hearing your voice soon!
What to Expect in 2010
Vigilan President and COO Doug Fullaway discusses what¹s in store for 2010 and current trends in assisted living. Hear how communities have remained successful and even grown in this economy. Doug also has some ideas on how to make your community more appealing to today¹s new frugal resident.
Increasing Revenue 50 percent by Using Vigilan to its Capacity
The economic downturn placed Regency at Puakea, an 82 unit Retirement and Assisted Living Facility with a memory care unit, in a difficult position. The new General Manager had to fix inefficiencies without impacting care or operations. By quickly learning all the capabilities of the Vigilan Care Suite and aligning the staff with resident care needs, Puakea realized a greater than 50 percent increase in care service revenue.
What Assisted Living, Independent Living, and Dementia Care Should Prepare for in 2009
Doug discusses the impact of a down economy on assisted living, independent living and dementia care. He details strategies every community can follow in order to maintain and even thrive despite tough times. Doug describes how Vigilan software has aided several communities with their growth and profitability following these strategies.
How Improved Care Planning Increases Family Satisfaction and Reduces Service Creep
Kris discusses how BPM Senior Living was able to increase revenue, reduce service creep and improve family relationships with the help of Vigilan software. By implementing a new strategy that incorporated a 14 day care plan review with families to identify appropriate services as well appropriate costs, both the families and care providers are happier, and costs are on target.
How Creating Customized Assessments Makes Specialized Service Delivery a Reality
LifeStyles was on a mission to create the first of its kind, a community that specialized in Parkinson’s and other movement disorders. Margaret’s challenge was creating the right assessments to ensure these residents received the care and accommodations to make their life comfortable. By adopting Vigilan and working together to customize assessments, LifeStyles and Vigilan customer support were able to effectively and affordably make these adjustments a reality. From state compliance to accurate medication management, movement disorder residents are getting the best care possible.